Acme warrants that the products we sell are free from defects in material and workmanship and, subject to the conditions set forth herein, agrees to repair or replace products in accordance with the manufacturer's warranties from the date of the original retail purchase without charge for parts and labor.
Every third party product you buy from acmemicro.com is backed first by the product manufacturer's warranty. This warranty is limited to the original purchaser and is not transferable to anyone else. Acme's limited two-day warranty against defects also applies within two calendar days from the date the product was delivered and is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or Acme.
Due to licensing and copyright laws, we do not accept returns or exchanges on any software products. Terms and conditions may vary by product or manufacturer. Acme will assist customers whenever possible in gaining satisfaction from product manufacturers. For assistance in exchanging a defective product, please contact our RMA department.
Acme offers a one-year reseller warranty for most products we sell – parts and labor. Customers can do RMA via Acme or by themselves. If customers want to do RMA via Acme, customers must go through Acme’s RMA department to get exchange or return services. However, it is recommended for customers to contact manufacturers who provide RMA for end users to get faster service.
Warranties do not apply to any failure or defect caused during shipping or by misuse, mishandling, abnormal or unusually heavy use, neglect, abuse, alteration, improper installation or maintenance, unauthorized repair or modification, improper resting, or external accidents of the product, such as, but not limited to, excessive heat or humidity, power failure, power surges, or acts of god/nature. All Acme warranties will be void if the serial number and/or date code on the product is broken or removed. Acme provides no guarantee, expressed or implied, that all goods are delivered free from any infringement claims of any third party.
Below is the list of manufacturers’ contact information for warranty services:
| Manufacturer | Products | Tel | More Info |
|---|---|---|---|
| Intel | Boxed processors | 1-866-655-6565 | Click here for more info |
| AMD | Boxed processors | 1-408-749-3060 | Click here for more info |
| WD | HDD (disty drive only) | 1-800-275-4932 | Click here for more info |
| Seagate | HDD (disty drive only) | 1-800-SEAGATE | Click here for more info |
| HGST | HDD (disty drive only) | 1-888-426-5214 | Click here for more info |
| Toshiba | HDD (disty drive only) | 1-800-457-7777 | Click here for more info |
| LSI | 1-800-372-2447 | Click here for more info | |
| Adaptec | 1-408-934-7274 | Click here fore more info | |
| Kingston | 1-800-435-0640 | Click here for more info |